Returns & Exchanges
We want you to love your rest, which is why we offer a 365-night risk-free trial on our mattresses with a hassle-free return process. If you are not completely satisfied, we will arrange a full refund and pick up your mattress at no additional cost.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process within your trial period.
Schedule a Pickup
Once your request is approved, our customer service team will coordinate with a local charity or logistics partner to schedule a convenient pickup time.
Prepare for Collection
There is no need to wrap the mattress back in its original box; simply ensure it is accessible and ready for our collection team to remove it from your home.
Receive Your Refund
After the pickup is confirmed, we will process your full refund back to your original payment method within 10 to 14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing